Frequently Asked Questions
1
Why Counselling?
Counselling offers a safe, confidential space to talk openly about what’s going on in your life. It can help you gain clarity, develop coping strategies, and better understand your thoughts, emotions, and patterns. Whether you’re facing a specific challenge or simply want to feel more balanced and supported, counselling can help you move forward with greater self-awareness and resilience.
3
Privacy and Confideniality
Under Victorian law, counsellors are required to keep client records for seven years. These records are stored securely in a digitally protected file system. In the rare event of a subpoena, records may be provided as required by law.
Karina adheres to Victorian reporting regulations. This means she must report to relevant authorities if there is a significant risk of harm to yourself or others. For all other external communications, your consent will always be sought. For non-mature minors, communication will be conducted with parents or carers.
4
Fee Structure
Session rate is $150 and are 50 minutes long.
Payment plans are available in exceptional circumstances and may be considered on an individual basis.
5
Cancellation Policy
50% off the fee is required if cancelled within 24 hours.
100% of the fee is required if cancelled within two hours or a no-show occurs.